Terms & Conditions
Welcome to www.trivenimoortiemporium.com. If you continue to browse, access, or use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern Triveni Moorti Emporium’s relationship with you in relation to this website.
The terms ‘Triveni Moorti Emporium’, ‘us’, ‘we’, or ‘our’ refer to the owner of the website, whose registered workshop/office is located in Jaipur, Rajasthan, India. The term ‘you’ or ‘your’ refers to the user, customer, or viewer of our website.
The use of this website is subject to the following terms of use:
1. General Information & Website Content
- The content displayed on the pages of this website is for your general information and personal use only. It is subject to change without prior notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information, product dimensions, or materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
2. Product Characteristics & Handcrafted Variance
- Triveni Moorti Emporium specializes in handcrafted marble statues and moortis. Because our products are individually carved out of natural marble stone by artisans, minor variations in texture, natural stone veins, color shades, or exact measurements are inherent features of the craftsmanship and shall not be treated as manufacturing defects.
- Your use of any information, images, or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements before placing an order.
3. Intellectual Property & Copyright
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the website design, layout, look, text descriptions, product photography, appearance, and graphics.
- Reproduction, copying, or unauthorized distribution of our product images or content for commercial use without our explicit written permission is strictly prohibited and may violate copyright and trademark laws.
4. Shipping, Delivery, and Damages
- We take immense care in packaging our delicate marble items safely using international-standard secure packaging.
- All shipping times provided are estimates. We are not responsible for delivery delays caused by logistics partners, custom clearances, or unexpected environmental factors.
- In case of transit damage, the buyer must notify us within 24–48 hours of delivery along with photographic or video proof of the unopened/damaged package to allow us to initiate assistance or transit insurance claims.
5. Website Usage & Restrictions
- Unauthorized use of this website or attempting to breach its security may give rise to a claim for damages and/or be a criminal offense under the Information Technology Act of India.
- From time to time, this website may also include links to third-party websites. These links are provided solely for your convenience to provide further information. They do not signify that we endorse those website(s), and we hold no responsibility for the content or privacy practices of the linked website(s).
6. Governing Law & Jurisdiction
Your use of this website, any purchases made through it, and any dispute arising out of such use or transaction are subject to the laws of India. Any legal proceedings or disputes shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan, India.
